Shipping policy

Thank you for choosing our natural Island made beard and skin care products. We are committed to providing you with the best possible shipping experience. Please review our shipping policy below.

Processing Time: Orders are typically processed within 1-2 business days. Orders placed after 2 PM will be processed on the next business day.

Shipping Rates & Delivery:We offer standard shipping and expedited options at checkout. Delivery times vary based on location and selected shipping method. Standard shipping typically takes 3-7 business days within the continental U.S.We are located on the Big Island of Hawaii, shipping over a sea can and may cause delays.

International Shipping:We currently offer international shipping to select countries. Delivery times and rates depend on the destination and customs regulations. Please note that international customers are responsible for any additional fees or customs duties.

Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to monitor the delivery status.

Returns & Exchanges:If you have any issues with your order, please contact our customer service team within 14 days of receipt. We accept returns or exchanges for unopened products due to the nature of personal care items.

Feel free to contact us with any questions or concerns about your order. We appreciate your business and hope you enjoy your purchase!